Services
Discover the breadth of our services and how we can empower your success by advancing together.
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Leverage AI For
Your Customer
Support
Go beyond having a toy chatbot that answers questions based on your website
Problems Solved By Leveraging AI
For
Customer Support
The ongoing AI revolution is going to disrupt how we traditionally do customer support.
Limited Availability
Causes response delays outside business hours.
Cost
Costly for businesses, particularly with high customer inquiry volumes.
Language Barriers
Language barriers causes miscommunication and inefficiency.
Training And Turnover
Training support agents is time-consuming, turnover disrupts customer support consistency.
Human Errors
Any mistake leads to customer dissatisfaction.
AI Bot Powers
24/7 Availability
Uninterrupted and reliable support and service around the clock, 24/7.
Reduced Response Time
Instant response to customer inquiries.
Analytics And Insights
Helps in data-driven business decisions.
Scalability
Capability of handling multiple conversations simultaneously.
Uniform And Consistent Support
Ensures reliable and standardized customer interactions.
Feedback And Surveys
Feedback from customers regarding their experience, satisfaction, or specific interactions.
24/7 Availability
Uninterrupted and reliable support and service around the clock, 24/7.
Reduced Response Time
Instant response to customer inquiries.
Analytics and Insights
Helps in data-driven business decisions.
Scalability
Capability of handling multiple conversations simultaneously.
Uniform and Consistent Support
Ensures reliable and standardized customer interactions.
Feedback and Surveys
Feedback from customers regarding their experience, satisfaction, or specific interactions.
Techjays AI Chatbot Integration Services
Leverage our proven expertise in software integration to take you from a toy AI bot to a production system
Bot Platform
We offer our scalable platform to run your bot agents. We can also build bots to run in your own cloud platforms or even on prem!
Knowledge Base Integration
We integrate your existing knowledge base into the AI, helping it provide accurate and detailed responses to complex queries.
Bot Fine Tuning
We will provide ongoing support for fine tuning the performance of the bot as you roll out the AI support, and perform needed tweaks and adjustments to make a better experience the best!
Chat Support Data Training
If chat support interaction text or audio is available from your current support operations, we will train the chatbot on this additional data to make the bot experience very personable and leverage the folk wisdom hidden in the current interactions.
CRM Integration
We help open up your databases, CRMs and any other data source that will make your bots not just answer queries but also take needed support actions and provide precise answers to customers.
Support Performance Analytics
As part of going digital in your support, we will help you harvest a ton of data into the common problems faced, your time to resolution and so much more – to let you make the right decisions to optimize your business beyond just support!
Talk To Your Own
Toy Support Bot
Any Worries Or Concerns
We have you covered, our architecture assures you data privacy, and the bot is well guardrails. Jump on a call to learn how.
Ready To Build Your Product?
Enlist The Expertise Of Our Software Developers Today!
At Techjays, everyone shows up every day happily to build incredible products and deliver a delightful customer experience by working hard, smart & long while having a rewarding career!
Data & Artificial Intelligence
Product Development
Custom Software Development
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At Techjays, everyone shows up every day happily to build incredible products and deliver a delightful customer experience by working hard, smart & long while having a rewarding career!
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